| Location | Crewe (CW2 5AA) |
| Company | Routes Healthcare |
| Job Type | Contract | Full Time |
| Salary | £13.69 – £15.30 per hour (including holiday pay) |
| Closing Date | 31 March 2026 |
| Reference | CREWEMARCH-46147 |
| Work Pattern | On-site (community-based, in clients’ homes) |
About Us
Routes Healthcare is a specialist complex care provider — not an agency. We deliver high-quality, person-centred healthcare to individuals in their own homes, supporting those with long-term and complex medical needs through dedicated 1-to-1 care.
We are committed to putting people first — supporting not only our clients but also their families, 24 hours a day, 7 days a week.
Please note: We cannot offer employment to applicants who do not have the right to work in the UK or who require visa sponsorship.
About the Role
As a Complex Care Assistant, you will provide specialist care to individuals with significant clinical needs, helping them live safely and comfortably in their own homes.
This role involves delivering personalised, one-to-one support, either independently or as part of a two-person team for double-up care packages.
Key Responsibilities
Specialist Clinical Support:
Deliver tracheostomy care, ventilation support, and respiratory management
Assist with PEG feeding and nutritional care
Administer and manage complex medication routines
Monitor clinical observations and respond appropriately to changes
Provide dignified personal care to individuals with physical disabilities
Care Delivery:
Follow detailed, clinician-led care plans
Maintain accurate care documentation and records
Communicate effectively with families, healthcare professionals, and the wider team
Support clients with neurological conditions, life-limiting illnesses, and complex physical needs
Unlike standard homecare roles, this position involves advanced clinical responsibilities and enhanced training to safely manage complex health conditions.
Shift Patterns
Consistent shifts with regular clients
Day and night shifts available
8–12 hour shifts depending on care package
Monday to Sunday availability (weekend availability required)
Reliability is essential — once a shift is accepted, full attendance is expected
Speak with our recruitment team to learn more about current care packages in the Crewe area.
What We Offer
Training & Development
Specialist complex care training via our Routes Academy
Clinical skills development (tracheostomy, ventilation, PEG feeding)
Ongoing progression opportunities into senior complex care roles
Support
24/7 clinical on-call team
Regular supervision and competency assessments
Wellbeing and mental health support
You’ll work alongside directly employed care staff — no agency workers
Rewards
Competitive hourly pay (£13.69–£15.30 including holiday pay)
Enhanced rates for specialist skills and night shifts
Referral bonus scheme (up to £250 per successful referral)
What You’ll Need
Essential Requirements:
Right to work in the UK (no sponsorship available)
Full UK driving licence and access to a vehicle for work
Minimum 6 months’ paid UK care experience (complex care experience preferred)
Compassionate, reliable, and committed to delivering high standards of care
Willingness to complete specialist complex care training
Desirable:
Experience in tracheostomy care, ventilation, or PEG feeding
NVQ Level 2 or 3 in Health & Social Care
(Comprehensive training is provided for candidates with the right values and experience.)
Ready to Apply?
If you are passionate about delivering specialist, life-enhancing care and want to grow your clinical skills within a supportive team, we would love to hear from you.
Apply today to join Routes Healthcare and help us continue making lives better through exceptional complex care.
